Skip to main content
Skip table of contents

Issue with Microsoft Visual C++ Redistributable

Although this does no happen often, unfortunately there are many reasons why the Microsoft Visual C++ redistributable cannot be installed.

If you encounter this error while installing the application, then one thing to check is that you have the correct rights to allow this on your system.

Our installation checks that you do have a Visual C++ redistributable installed, and it will use the most recent one.

This is done by looking for any of the 3 following registry entries (all in HKEY_LOCAL_MACHINE):




and see if there is a key "Installed" with a value of 1.

However this is not always properly installed, and some users can have significant problems with their Microsoft Visual C++ redistributable.

A suggestion in this case is to try and download it directly, and install it manually.

The latest Visual C++ Redistributable, can be found here:

Note - the one you want is the x86 one (since Notes as our current solutions for Domino are 32 bits).

If this does not fix the situation, you can tell the installation to skip the verification of the Microsoft Visual C++ redistributable.
To do this, simply add the following entry in your notes,ini file:


The Microsoft Visual C++ redistributable is mandatory. It is required by the license management system. If it isn't installed properly, your product won't be able to work.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.