Troubleshooting

This section covers some common issues and their solutions. Go to each page for more details.

Display Issues

Solutions when encountering visual anomalies in the tools.

Solution to when menus are no longer visible at the top of the interface (aclEZ, agentEZ, databaseEZ, consoleEZ and replicationEZ).

Steps on how to send a trace log for EZ Suite tools version 16 and older. The trace log is enabled by default for version 20 and beyond.