Tags: AgentTimeLine + AgentTimeLineCopy

The actions AgentTimeLine + AgentTimeLineCopy, along with applicable SetParam child actions, let you automate the Agent Timeline functions in agentEZ.

Detailed Description:

Use this action in your automation script to emulate the selection of options located in the two dropdown lists in the Agent Timeline panel.




OptionsAction: AgentTimeLine 

SetParam  

Field NameCompatible Field ValuesValue Description
TimeOption
  • Last 24 Hours
  • Last 7 Days
  • Last Month
  • Max. Date Range
Selection options from the 'Time Option' dropdown list
ShowOption
  • Show scheduled enabled agents only
  • Show all agents in grid
Selection options from the "Show Option' dropdown list

Example Script

<AgentTimeLine>
	<SetParam Field="TimeOption" Value="Last Month"/>
	<SetParam Field="ShowOption" Value="Show scheduled enabled agents only"/>
</AgentTimeLine>
XML

OptionsAction: AgentTimeLineCopy

Detailed Description:

Use this action in your automation script to emulate the selection of the type of Agent Timeline Copy process you would like to use, as well as the options located in the corresponding dialog.

Tag Attributes

AttributesAttribute ValueValue Description
TypeClipboard


File
Uses the process and dialog options found in the 'Agent timeline Clipboard'options


Uses the process and dialog options found in the 'Agent timeline Clipboard'options

SetParam Options

Field NameCompatible Field ValuesValue Description
AgentNameNameName of agent
AgentTitleTrue / False

N/A

AgentFileNameTrue / False

N/A

AgentPathTrue / False

N/A

FilepathUser definableUser defined file path

Example Script for Type="Clipboard"

<AgentTimeLineCopy Type="Clipboard">
	<SetParam Field="AgentName" Value="Name"/>
	<SetParam Field="AgentTitle" Value="True"/>
	<SetParam Field="AgentFileName" Value="False"/>
	<SetParam Field="AgentPath" Value="False"/>
</AgentTimeLineCopy>
XML


Example Script for Type="File":

<AgentTimeLineCopy Type="File">
	<SetParam Field="FilePath" Value="C:\Users\ytria\Desktop\timeline.bmp"/>
	<SetParam Field="AgentName" Value="Name"/>
	<SetParam Field="AgentTitle" Value="True"/>
	<SetParam Field="AgentFileName" Value="True"/>
	<SetParam Field="AgentPath" Value="True"/>
</AgentTimeLineCopy>
XML