Add or remove tenants
If you manage more than 1 tenant, you can distribute your user capacity set among all your tenants.
In sapio365, go to About sapio365 > Set Cosmos DB Connection Info > Create New Cosmos DB Account.
1 - Add a tenant
Click on ‘Add Tenant’ to add a row in the list for each tenant you want to manage with sapio365. You can adjust the number of seats any way you like as long as the total capacity is not exceeded.
If you don’t have enough capacity, you can increase it from with sapio365.
You can add up to a maximum of 10 tenants with a regular license. If you have more than 10, you will need a license for MSPs. Contact us for more information.
2 - Remove a tenant
Click on ‘Remove Last Tenant’ to eliminate the last row. Alternatively, you can eliminate each row by clicking on the trash icon on each row.
If you’re removing a tenant, you will only be able to do so once every 30 days (see image below). There is a 2-hour grace period to fix unwanted changes. Contact email@example.com if you need help.
3 - Enter your subscription code
To confirm your changes, you will need to enter your subscription code which was sent to you with your invoice.