Manage mail messages and attachments

From the Users window, select mailboxes and retrieve their mailbox contents by clicking on Messages.

If you’re already familiar with Microsoft Purview eDiscovery search syntax, you can use a Search Query (option #2 in the image above).

If not, review the loading options below for more details.

Message loading options

You can choose a specific date range, or criteria to speed things along. You can also choose to load more information afterwards.

The more information you choose to load, the longer it may take to load your data.

	Option	Description
1	Get messages created within	Load all messages or only those that were created during the last hour, day , week or month. Or, get all messages created after a specific date (inclusively).
2	Use a Search Query instead	Set this to Yes to switch to loading only messages that match your search query (faster). If you enter only a keyword, the search looks for it in all message fields, including subject and body, which can return more results than using field-specific conditions.
3	Recoverable Items Folder	Include messages in Recoverable Items subfolders Deletions, Purges, Versions, DiscoveryHolds and SubstrateHolds. The option to limit the number of messages (#10) is not available when the Recoverable Items Folder option is set to Yes.
4	Advanced filter	Load messages based on their properties. Ex. Attachments = True.
5	Event reference data	Include properties that relate to calendar events for certain message types (responses, invitations, etc).
6	Mail preview	Add message content in the grid under 'Mail Preview' column.
7	Body content	Include body content properties and allow preview in message viewer using the ‘Preview Body’ button.
8	Mail headers	Include mail header data.
9	Folder paths	Load the name of the folder where the message resides.
10	Limit the number of messages	Load only a specific number of recently created messages.

Once loaded, messages can be analyzed with sapio365 grid tools, or they can be edited, downloaded or deleted.

	Button	Description
1	Change Options	Change messaging loading options.
2	Preview Body	Message viewer for one message at a time. You can go to previous or to next message listed in the grid. Button is enabled when ‘Body Content’ is included in loading options.
3	Download as EML	Download individual messages in .eml format, which is readable by most mail clients.
4	Edit	Edit message properties
5	Delete	Soft-delete messages.
6	Load Attachment Info	Add attachment data to the grid, including inline attachments, in order to manage attachments.
7	Event details	Retrieve calendar events that are related to the selected messages. Button is enabled if selected emails have event-related data (‘Event reference data’ included in loading options).