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Refresh or reinitialize cache and grid data - Users

Update your group data with various refresh options.

If you have a hybrid tenant and you make changes on-prem, it’s a good idea to refresh Microsoft 365 data in sapio365 after synchronization has occurred.

Refresh (default)

Refresh information loaded in the grid by retrieving the latest changes from the server.

Shortcut: Ctrl+R

Any pending change in the grid will be reverted to its initial state.

If a user has any extra information loaded, you can choose to include these in the refresh.

users-refresh-options.jpg

Reload (Ctrl+Shift+R)

Reload all data from the server and overwrite the cache without affecting loaded ‘On-prem Info’, ‘Additional Info', ‘Mailbox Info’, ‘Custom Security Attributes’ and 'Sign-in Info’ values:

  • Slower than 'Refresh'

  • Shortcut: Ctrl+Shift+R

This option is disabled if there are any pending changes in the grid. To enable, remove them with ‘Undo All’.

reload-users.jpg

Reinitialize

Reset ALL data in the grid and overwrite the entire cache.

ALL loaded ‘On-prem Info’, ‘Additional Info', ‘Mailbox Info’, ‘Custom Security Attributes’ and 'Sign-in Info’ data will be REMOVED from the grid.

This option is disabled if there are any pending changes in the grid. To enable, remove them with ‘Undo All’.

Reinitialize a data load if you suspect your local cache database is corrupt.

reinitialize-users.jpg

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